Privacy Policy

This Privacy Policy page describes how rmacoustics.com processes and protects according to the GDPR (General Data Protection Regulation) and the relevant data protection laws, the data you provide us with when using rmacoustics website.

The security of personal data such as name, surname, address, telephone number and email, is a serious and important concern for our company. Therefore, we conduct our online activities in compliance with the respective statutory provisions relating to data protection and data security. Below, you can find the information we process.

Personal Data:

As a principle, the protection of your personal data is of highest priority for rmacoustics.com. You decide whether or not you wish to make such data known to us, in the course of any contact form. Such information on your part is relevant for your enquiry, but you provide it on a voluntary basis. An exception to this rule is when prior consent cannot be obtained for practical reasons and the processing of data is permitted by law.

Legal Basis for the Processing of Personal Data:

If we obtain the consent of the data subject to process their personal data, Article 6(1)(a) GDPR serves as the legal basis for the processing of personal data. When processing personal data necessary for the performance of a contract to which the data subject is party, Article 6(1)(b) GDPR shall serve as the legal basis. This also applies to any processing required to perform pre-contractual measures. If processing of personal data is necessary for compliance with a legal obligation to which rmacoustics is subject, Article 6(1)(c) GDPR shall serve as the legal basis. In the event that the vital interests of the data subject or of another natural person necessitate the processing of personal data, Article 6 (1)(d) GDPR shall serve as the legal basis. If processing is necessary to safeguard the legitimate interests of our company or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, Article 6(1)(f) GDPR shall serve as the legal basis for processing.

Data Deletion & Storage Duration:

The data subject’s personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Data may be stored beyond this if provisions have been made for this by the European or national legislator in Union regulations, laws or other rules to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the standards mentioned above expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Data Exchange & Third Parties:

In addition to the types of use described above, rmacoustics.com will transfer your data to third parties that are involved in the processing of your order or that participate in contracts. For example, if you place an order via our website rmacoustics.com, we will transmit your order information to rmacoustics courier contractors who process and deliver your order to you. Data will only be transmitted to the extent required in order to fulfil or deliver your order or to process an enquiry. We will also transmit personal data to third parties where we are required to do so by law.

Data Automatically Collected & Data Usage:

Anybody can visit and use rmacoustics.com. When you visit rmacoustics.com, we record the following general usage data in order to assess which parts of our website you visit and how long you stay there. We collect information about the browser type and version used, user’s operating system and IP address, date and time of access, websites from which users’ system reaches our website and the services and functions used on rmacoustics.com. Such data will be combined with the usage data of all visitors to rmacoustics.com in order to measure the number of visitors, the average time of the visits, pages visited, etc. The data we collect is combined and used for internal purposes only. The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR. We use this combined data for evaluating our products, services and the news we make available via our website, as well as for monitoring use of our website and generally improving its content.The temporary storage of IP addresses by the system is required in order to allow the website to be delivered to the user’s computer. To do this, the user’s IP address must be stored for the duration of the session.

Data is stored in log files to ensure the functionality of rmacoustics.com. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. These purposes are also the basis for our legitimate interests in data processing pursuant to Article 6(1)(f) GDPR. The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Third party advertisements or links to other websites displayed on our website may collect user data if you click on them or otherwise follow their instructions. We have no control over the data collected either voluntarily or involuntarily via advertisements or websites of third parties.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to rmacoustics.com can download and extract any location data from images on the website.

Cookies:

Our website rmacoustics.com uses cookies to collect information on how you use the website, and to ensure your visit runs smoothly. Cookies are text files that are stored in the Internet browser or come from the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string that allows the browser to be uniquely identified when the website is visited again. Our cookies neither disclose nor contain any personal data. Cookies cannot read any information from your computer or interact with other cookies on your hard disk. However, cookies enable us to recognize you when you revisit our website. When accessing our rmacoustics.com, the user is informed about the use of cookies and referred to this privacy policy. The legal basis for processing personal data using cookies required for technical and analytical purposes is Article 6(1)(f) GDPR.

The user data collected through technically necessary cookies is not used to create user profiles. Analysis cookies are used for the purpose of improving the quality of rmacoustics.com and its contents. If you do not want your browser to accept cookies from rmacoustics.com, you can deactivate or restrict this option in your browser settings. Cookies that have already been saved can be deleted at any time. This can also be done automatically. Deactivation of cookies may prevent this website from functioning properly. You may not be able to access all the options and information on this website.

Contact via Form, Comments & Contact via Email:

If a user takes advantage of one of these options, the data entered on the input screen will be transmitted to us and stored. No data is passed on to third parties in this context. The data is used exclusively for processing the conversation. The legal basis for processing the data transmitted in the course of sending an email is Article 6 (1)(f) GDPR. If the purpose of the email is to conclude a contract, the additional legal basis for the processing shall be Article 6(1)(b) GDPR.

The personal data from the input screen is only processed in order for us to process the contact. In the event of contact via email, this is also the basis for the required legitimate interest in the processing of data. Any other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems. The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the contact form input screen and the data sent by email, this is the case if the respective conversation with the user has ended.

Google Analytics:

Our website rmacoustics.com utilises Google Analytics, a web analytics tool by Google Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer that enable analysis of how you use the website. The cookie-generated information about your use of this website is usually transmitted to and stored on a Google server in the United States. However, if you are in a country that is a member state of the European Union or a contracting party to the Agreement on the European Economic Area, and if IP address anonymization has been activated on this website, Google will first truncate your IP address. Only by way of exception will the full IP address be transmitted to a Google server in the United States and shortened there. Google will use such information to evaluate your use of the website, to compile reports on website activity and to provide other services to rmacoustics.com in relation to website use and internet use. Google will not combine the IP address transmitted by your browser via Google Analytics with other Google data. You can disable cookies by setting your browser accordingly; however, if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent collection and transfer of the data generated by cookies on rmacoustics.com and relating to your use of the website (including your IP address) to Google, as well as the processing of such data by Google, by downloading and installing the browser plug-in available under:

https://tools.google.com/dlpage/gaoptout

As an alternative to installing the browser plug-in, particularly in internet browsers on mobile devices, you can prevent the collection of data by Google Analytics by clicking this link: Deactivate Google Analytics. This will save an opt-out cookie to your device, meaning that none of your data will be collected on this website by Google Analytics. Please note that if you delete cookies in your browser settings, this may mean the Google Analytics opt-out cookie is also deleted and may have to be re-activated by you.

More detailed information about the function of Google Analytics and the terms of use and privacy policy relevant to this service can be found under:

https://www.google.com/analytics/terms/gr.html

https://policies.google.com/privacy

Embedding and Use of Links to Social Media:

Links to external social media services such as Facebook and YouTube are embedded on rmacoustics.com, in particular, in footer, in header and in the areas displaying our products. The responsibility for the internet services of these social network services lies solely with their operators. None of your data is transferred to social media services as a result of our links to these services. These are normal hyperlinks, through which no regular data transmission takes place. If you click on the link, you will be taken directly to our social media page on the respective social media service. Data is only transmitted if you are logged into your user account of the corresponding social media service. You can then link to or share content from our websites directly using the social media service, or you can watch YouTube videos on our YouTube channel. Under certain circumstances, the social media service may thus ascertain which content you have viewed on our website. The responsibility for the social media services linked to by rmacoustics.com lies exclusively with:

Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, for Facebook and its website;
YouTube, LLC, 901 Cherry Ave., St. Bruno, CA 94066, USA, for YouTube and its website;

For further information regarding the purpose and scope of data collection, and regarding the further processing and use of your data by the respective social media service, see the privacy rules of the relevant service.

Rights as a Data Subject:

If your personal data is processed, you are a data subject as defined in the GDPR and you have the following rights with regard to the controller:

– 1. Information, rectification, restriction and deletion: You have the right to access the data stored about you by rmacoustics.com and information concerning its origin and recipient and the purpose of data processing by rmacoustics.com free of charge at any time. In addition, you have the right to rectify, delete or restrict the processing of your personal data, provided the legal requirements to do so are met.

– 2. Right to data portability: You have the right to receive the personal data concerning you that you have provided to rmacoustics.com as the controller, in a structured, commonly used and machine-readable format.

– 3. Right to information: If you have exercised your right of rectification, deletion or restriction of processing against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this rectification or deletion of data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients by the controller.

– 4. Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you that is based upon point (e) or (f) of Article 6(1) GDPR, including profiling based upon those provisions. The controller shall no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing that override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. Where your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes.

– 5. Revocability of declarations of consent under data protection law. You may also revoke your consent with regard to rmacoustics.com at any time with effect for the future using the contact details given below.

The responsible authority within the meaning of the data protection regulations for all data processing through the rmacoustics.com is:

RMAcoustics, Smirnis 14, 415 00, Larisa, Greece

In the event of any questions, comments, complaints or to exercise your rights as a data subject and the processing of your personal data by rmacoustics.com, you can contact us directly by email (info@rmacoustics.com).

Privacy Policy Update:

rmacoustics.com may update this Privacy Policy from time to time. Any such change will be displayed on the website. If you have any comments or questions regarding this Privacy Policy or any other guidelines on this website, please contact us in writing.